Privacy Policy

This Privacy Policy describes how originalchuy.com. (“The Site”) (including its subsidiaries and affiliates) collects, uses, and discloses the personal information we obtain from you online and from third parties, such a service providers. By using our website, you agree to the terms of this policy.

Collection

Personally identifiable information (“PII”) is personal information such as your name or a family members’ name, your e-mail address, mailing address, or telephone number.

We collect PII when you visit our website and when you voluntarily submit it to us.  We collect it when you download our mobile app, enter into a sweepstakes or contest, make a purchase, complete a survey, contact us or make an inquiry, or join our Community Chest or other online forums.

We may also collect your PII from third parties such as service providers that we use to the extent necessary to allow them to provide our services and products to you. If, at any time, you leave our website and are redirected to a third party website or application, you are no longer governed by this policy and your PII will be treated in accordance with the provider’s policy.  

We do not knowingly collect PII from children under the age of thirteen without the prior consent of the child’s parent or legal guardian. If you believe that your child under the age of thirteen gave us PII online, please contact the privacy officer and we will take appropriate action.

In addition to PII, we may collect other information from you using the following technologies:

  • Cookies. "Cookies" are small bits of information that the The Site website places on the hard drive of your computer. Cookies remember information about your activities on the site to make your visits to our website more enjoyable and valuable to you by providing a customized experience and recognizing your preferences when you visit our website. If you've chosen to disable cookies on your browser, some of the functionality of our website may be lost. Certain other web pages that The Site produces, particularly those that require a login and password, require that cookies be enabled in your browser and cannot be used when you have disabled cookies in your browser.
  • Web beacons or clear pixels. Web beacons are small graphic images on a web page or in an e-mail that can be used for such things as recording the pages and advertisements clicked on by users, or tracking the performance of e-mail marketing campaigns.
  • Web server logs. Web server logs are records of activity created by the computer that delivers the webpages you request to your browser. For example, a web server log may record the search term you entered or the link you clicked to bring you the webpage. The Web server log also may record information about your browser, such as your IP address and the cookies set on your browser by the server.
  • Geo-location technologies. Geo-location technology refers to technologies that permit us to determine your location. We may ask you to manually provide location information on our website, or to enable your mobile device to send us precise location information. We may also automatically collect general location information from your web browser.

We participate in behavioral-based advertising.  This means that a third party may use technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interest.  That advertising may appear either on our website, or on other websites.

Use

The Site uses your PII to provide you with our products, services, information, and advertisements that match your interests. We may also use PII to conduct research and analysis, or to improve our websites, products, or services. We will send you promotional emails and/text messages about our products and services if we have received your consent to do so and you can unsubscribe at any time.

The Site will use and disclose your PII if you choose to participate in the Royalty Program.  A comprehensive description of the use and disclosure of your PII is set out in the The Site Royalty Rewards Rules, Terms and Conditions, and the Royalty FAQs.

If you unsubscribe and you are a Royalty member, your account will be closed and deactivated.

Disclosure

The Site may disclose your PII with companies that are affiliated with us (that is, that control, are controlled by, or are under common control with The Site) and with third party service providers to assist us in providing our products and services to you.

Provided you have voluntarily provided us with comments on an experience at a franchise location, we may also share your PII with our franchisees who are not affiliates of The Site.  Third parties who advertise their products and services on our websites may also be given your PII if you give us your consent to share it with them.

The Site may offer a sweepstakes or contest in conjunction with a co-sponsor that may have special offers or promotions that might be of interest to The Site guests. In such case if you opt in, your PII may be shared with the co-sponsor and their use of your information is governed by their privacy policy.

There may be instances when The Site may disclose PII where authorized or required by law or subpoena or in other instances where The Site reasonably believes that it is necessary to comply with law and the reasonable requests of law enforcement; to protect the safety and security of you or others; or to protect against fraud or for risk management purposes.. In addition, if The Site sells all or part of its business or makes a sale or transfer of assets or is otherwise involved in a merger, liquidation or other business restructuring, The Site may transfer your PII to a third party, successor in interest or affiliate as part of that transaction. We will not however, sell, rent or share your PII as part of our daily business activities, except where you have given us your consent to do so.

Security

We use reasonable measures to help prevent personal information from becoming disclosed to individuals who are not described in this policy.  While we attempt to protect the information in our possession, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances.

Communication

If you have questions or concerns regarding our collection and use of your PII or any other privacy or security issue, please contact:

CHUY'S MESQUITE BROILER
Telephone: (805) 582-2489
Email: privacy@originalchuys.com

Changes

From time to time The Site may revise this Privacy Policy. If we make revisions that change the way we collect or use your PII, we will prominently post those changes in this Privacy Policy. You should review our Privacy Policy periodically so that you keep up to date on our most current policies and practices. We will note the effective date of the latest version of our Privacy Policy at the beginning of the Privacy Policy.

Effective as of July 2016